Payment & Refund

Payments for Trawls Flaw Textiles services are collected according to the quote confirmed before work begins on trawls-flaw.bond.

• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Iceland norms.
• When reading payment guidance on this site, mention that page name in your studio@this site subject so Trawls Flaw Textiles routes it correctly.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Reykjavik unless otherwise stated.

Optional curtains upgrades are listed separately before you commit without silent add-ons — changes need a written OK. Established 2012, still owner-run Desk near Laugavegur 151.

First-time guests often ask how payment timing works for curtains and step-free access questions welcomed ahead of arrival. Ticket codes stay local to this Reykjavik bench.